Benefits:
- 401(k) matching
- Bonus based on performance
- Vision insurance
In-Office | Roseville, CA
Compassionate Home Health, LTD
About Us
Compassionate Home Health, LTD is a locally owned, clinician-led home health agency based in Roseville, California. We are committed to delivering high-quality, compassionate care while fostering a collaborative and supportive work environment for our team members.
Position Summary
We are seeking a dependable, detail-oriented individual to join our team as a Medical Biller / Intake Coordinator – Home Health. This role supports both patient intake coordination and billing-related administrative processes within a fast-paced home health environment.
The ideal candidate will have a medical billing or coding certification, a basic understanding of medical billing and insurance processes, and strong attention to detail. Home health experience is strongly preferred, but candidates with relevant medical billing or healthcare administrative experience are encouraged to apply.
This is a long-term, full-time position for someone interested in building a career in healthcare administration. Training will be provided on our agency's specific home health processes and systems.
Key Responsibilities
Intake & Referral Coordination
- Coordinate patient intake for home health services, including gathering and verifying patient demographic and insurance information.
- Receive, process, and organize patient referrals.
- Verify insurance eligibility and assist with identifying authorization requirements.
- Prepare and maintain accurate patient medical records and documentation.
- Follow up on physician orders and required documentation to ensure completeness and compliance.
- Enter and update patient information accurately in the electronic medical record system.
- Communicate with patients, clinicians, physician offices, facilities, and referral sources as needed.
- Assist with scheduling and coordinating home health visits for clinical staff.
- Monitor outstanding intake items and follow up to ensure timely completion.
Billing & Insurance Support
- Assist with billing-related administrative processes and maintain accurate billing information.
- Prepare and submit Notices of Admission (NOAs) as required.
- Assist with Additional Development Requests (ADRs), including gathering and submitting required documentation.
- Review patient records and documentation for completeness and accuracy.
- Assist with obtaining missing documentation needed for billing and reimbursement.
- Communicate with insurance companies and other payers as needed.
- Maintain accurate insurance and patient information within the EMR.
- Apply a basic understanding of medical terminology, ICD-10, CPT/HCPCS codes, and insurance processes.
- Collaborate with clinical and administrative staff to ensure documentation supports billing and compliance requirements.
General Administrative Responsibilities
- Support general administrative and telephone duties as needed.
- Maintain confidentiality and comply with HIPAA and agency policies.
- Maintain accurate and organized records.
- Assist with quality assurance and compliance activities.
- Perform other related duties as assigned.
What We're Looking For
- Reliable, punctual, and detail-oriented.
- Strong organizational and multitasking skills.
- Good communication and customer service skills.
- Comfortable working with computers and electronic medical records.
- Ability to work in a fast-paced, team-based environment.
- Strong attention to accuracy and follow-through.
- Ability to communicate professionally with patients, clinicians, physician offices, insurance companies, and referral sources.
Requirements
- Medical billing or medical coding certification required.
- High school diploma or equivalent.
- Basic understanding of medical terminology and medical billing processes.
- Proficiency with computers and Microsoft Office.
- Ability to work one Saturday per month as part of a rotating schedule.
- Reliable transportation for commuting to the office and occasional work-related travel, if needed.
Preferred Qualifications
- Previous medical billing or healthcare administrative experience.
- Home health experience strongly preferred.
- Knowledge of Medicare billing and reimbursement processes.
- Experience with NOAs, ADRs, insurance verification, or authorizations.
- Familiarity with ICD-10 and CPT/HCPCS coding.
- Experience with Axxess Home Health EMR and DDE.
- Previous home health intake or referral coordination experience.
Growth & Stability
- Long-term, full-time position.
- Training provided on home health intake, medical records, and agency-specific billing processes.
- Opportunity to develop additional healthcare administrative and coordination skills.
- Professional development and cross-training opportunities.
- We value consistency, reliability, teamwork, and professional growth.
Compensation & Benefits
Starting pay: $18.00 per hour. Compensation may be higher based on relevant home health experience.
- Medical, Dental, and Vision Insurance
- Paid Time Off and Paid Sick Leave
- Retirement Plan
- Life Insurance Options
- Four Paid Holidays Annually
- Professional Development and Cross-Training Opportunities
Schedule
- Full-Time – In Office
- Monday–Friday
- 8-hour day shift
- Rotational weekend coverage, approximately one Saturday per month
Equal Opportunity
Compassionate Home Health, LTD is an equal opportunity employer.
Compensation: $18.00 - $20.00 per hour
Who We Are
Founded by local healthcare leaders, Compassionate Home Health is a local service provider led by a team of healthcare professionals like no other in the industry!
Our CFO/COO/Founder is Dr. Louie Oberman. After graduating with a degree in Physical Therapy in the Philippines, she came to the United States in 1990. In 2010, she was awarded a Doctorate of Physical Therapy from Utica College Syracuse. She has over 20 years experience in different clinical skills settings, specializing in Geriatric Care (Certified in Wound Care, Kinesiotaping Geriatric, ACP Patterned Electrical Neuromuscular Stimulation; Certified Instructor; Craniosacral and Myofascial). She has several years of clinical experience in handling complicated and non-complicated Ortho cases; Orthotics and Prosthetics, Neurological and Cardiovascular cases, Dementia and other Central Nervous System Disorders. She has also developed Rehab Department programs from the ground up as a consultant in managing multi-site facilities (in CA, CO, KS, MO) in conjunction with educating peers and students by enhancing their clinical skills. She has become an expert in handling complex cases.
We have two registered nurses, Manuelito “Maui” Aruta, RN, DPCS/Administrator/Co-Founder and Charles Young, RN, DPCS Designee/Co-Founder, on our team. They both have over 20 years of experience in Nursing, specializing in Peri-Operative and Intensive Care Unit (ICU) and Medical Surgical (ICU), and in Neuroscience with a remarkable management background.
Last but not least is Maricar Venegas, CEO/President/Co-Founder. Maricar owns multiple Board and Care Facilities in Sacramento. She is well versed and profoundly experienced working in a patient/clients service based environment, helping patients to get better and to live with an astounding quality of life.
Mission Statement
Mission Statement
Compassionate Home Health’s mission is to provide compassionate, clinical expertise to all of our patients and their families. We strive to inspire, to understand, to listen and hear, and to make our patients feel alive again! We always keep our focus on our primary goal; helping our patients live comfortably, safely and independently in the comfort of their own homes.
What Do We Look For in New Hires?
- Compassion: It's in our name because it's a core value of this company. And it needs to be a core value of yours as well.
- Enthusiasm and Passion: We want to work with people who enjoy what they do and always do it with a smile.
- Team Player: We want people who are willing to work as a team to take this company to greater and greater heights.
- Always a Learner: We don't believe you can ever know it all and we like people who are always learning and improving their skills.
- Ambition: We are always looking to grow and we need people are ready to grow with us.
If you possess these qualities and values, please apply. We'd love to get to know you!
(if you already have a resume on Indeed)
